Return Policy

STORE HELP, RETURNS & REFUNDS POLICIES

Dear Shoppers,

Need more information write to us at: Barbara Campbell Accessories L.L.C.
976 Bergen Street
Brooklyn, NY 11216

Tel. (646) 391-5356

Or via email: barbaracampbellnyc@gmail.com 

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Our studio hours of operation are 10am-5pm EST from Monday to Friday. Please note: All of Barbara Campbell unique pieces are hand crafted in her elegant design Brooklyn studio in, Crown Heights - New York City. As an independent designer, please allow 7 - 10 days for delivery and shipping of your accessories or please do shop in person or visit my favorite select local Brooklyn or the hamptons boutiques carrying Barbara Campbell jewelry and handbags.

If you would like to rush an order please contact us before placing your order at:barbaracampbellnyc@gmail.com to check for availability. To place your order with us please provide us with your full name, shipping address, telephone, and email when ordering.

All of our pieces are crafted from the finest materials using innovative and classic techniques. Because each piece is made by hand and often with unique, organic elements, no one piece is exactly the same as another, ensuring that every wearer has a piece they can truly make their own. Our accessories are made to last a lifetime both in style and in construction. If, at any time, your Barbara Campbell piece experiences damage resulting from construction issues or normal wear-and-tear, please contact us and we will repair it for you; your satisfaction is our business.

*Please note: We are not able to offer refunds on custom orders, but we do offer exchanges for a store credit. As for our products, we make all items to order.

*CUSTOMER SERVICES: 1-646-391-5356*

SALES & REFUND TERMS AND CONDITIONS ("TERMS") POLICY

All exchange MUST be authorized and issued with a RETURN MERCHANDISE NUMBER (RM#). Any products returned without a RM# will be void. Please call customer service to obtain a RM#. When returning a package please use an insured and pre-paid method (we recommend UPS or FEDEX). Included your package slip (or note with your RM#) and reason for return. Shipping and handling fees are not refundable on returns.

Gift may be exchanged within 10 DAYS (as long as they are not worn)

NO CASH REFUNDS.

Please note important information: the fee for a returned check is $35.00 No COD's.

We ship throughout the U.S. If you are interested in an international shipment please contact us before ordering at: barbaracampbellnyc@gmail.com

We keep shopping simple, so you can have fun shopping with us and get unique quality hand-crafted pieces you will love and enjoy from us!

P.S. If you have any questions or need help with anything regarding any pieces seen here, send us an email and a representative will contact you within 24hr.

Have a question? Call Support: (646) 391-5356

Thank you for your support of our local jewelry + handbag independent designs all made right here in the heart of Crown Heights Brooklyn, we look forward to you shopping with us!

Happy shopping everyone!

Barbara Campbell Accessories